Your reservation is guaranteed until on the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned. We will charge your credit card within 5 days after we have confirmed your reservation. The hotel has the right to cancel your reservation if we do not receive the PRE-PAYMENT DEPOSIT. We will send you a cancellation confirmation via email immediately after cancelling your booking.
Standard Booking Price
The standard booking price includes the following: -All taxes-Utilities (water, gas and electricity) -Internet and Cable TV usage -Towels, bed linen and hairdryer -Cleaning before and after your stay (daily cleaning is available upon request for extra charge of 15 euros) - All apartment amenities and facilities as mentioned on our website pages and in our correspondence.
Important
When you make a reservation you are booking an apartment type (not a specific apartment). Each apartment type includes similar apartments of similar size and equipment, however, interior design can be different.
Reservations can only be taken and confirmed by making an advance payment of 30% or 100% of the full rental amount. This can be paid using debit and credit cards, bank transfer and PayPal (online).
We will process your booking within 24 hours of receiving your request. Please note, your booking has not been made or verified until you receive a confirmation email from *********
Check-in at ********
You can check-in any time from 3PM by local time. Room/Apartment keys will wait for you at ******street. PLEASE NOTE that *********main entrance mapping is ********* street! Arrangements for checking-out will be made at the same time.
The balance of the full apartment rental amount is payable on arrival at check-in time. PLEASE NOTE that check-in cannot be completed until full payment and security deposit pre-authorization for the room/apartment has been received and approved.
An apartment key is provided at check-in time after the full rental amount has been settled. The cost of any keys needing replacement will be taken from the deposit.
During the check-in process, our receptionist will provide you with any information which may be required during your stay such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our receptionist for anything that would make your stay more enjoyable and convenient.
Check-out at *********
You can check-out any time up until 11AM by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are. At check-out time please drop keys into mailbox “*********” located in front of the elevator at ground floor.
Please note that a more detailed inspection of the room/apartment is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the room/apartment is occupied again. The security deposit should be released by your credit card issuing bank automatically in 3 workdays, but sometimes only in a 15-21 day period. The security deposit/pre-authorisation is not held by ********** and we do NOT charge your credit card.
Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the apartment.
Extending Your Stay
After you have booked your stay with us, you can extend your stay(depending on availability) by simply letting us know before you arrive. If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar apartment should this be necessary.
Cancellation Policy for ”Standard rate”
Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to save any misunderstanding we would be grateful if you can observe the following:
• If the guest cancels more than 60 days in advance, the total amount of the reservation will be refunded.
Cancellation Policy for“Non-refundable rate”
• The total price of the reservation will be charged right away after booking and is non-refundable.
NON-SMOKING Policy
In our entire short-stay apartments and rooms smoking are not allowed. You will be asked to sign a document that you agree to a 100 euro fine if ANY evidence of smoking is found in the apartment or in any of the building areas such as window ledges, the lift, stairs or the entrance area near to the reception. Please note that we comply with the local health and safety guidelines and recommendations provided by the EEC on smoking in public places.
Please Note
Immediate termination of the rental agreement is possible if:
1072 Ski Run Blvd, South Lake Tahoe, CA, United States
Phone: (530) 544-4485
Email: thealderinn@gmail.com
Mon -Fri: 8am -5pm
Sat-Sun: 10am-3pm
Closed on Christmas & New Years
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